Associate Business Systems Analyst

Associate Business Systems Analyst

Vacancy expired!

Great opportunity for a Business Analyst with 1 year of experience! Open to applicants that are looking to move into a BA role as well. The Business System Analyst will be responsible for maintaining and enhancing applications, overseeing and coordinating the configuration of applications, as well as preparing and developing training materials, training staff on new applications, monitoring data quality and providing ongoing technical support to end users.

Responsibilities

• Brings an understanding of business operational needs to the table to assist staff with visioning how to collect and report operational information in an information system.
• Assists with the development, evaluation and recommendation of various department programs and best practices.
• Attends relevant trainings to support knowledge of various program/business practices and business processes.
• Provides system training and manages customization needs and requests.
• Maintains and enhances applications as assigned.
• Oversees and coordinates the implementation and configuration of applications.
• Works with staff on a plan to monitor data quality.
• Acts as an integral part of the IT project team that maintains, supports and develops software used within Client.
• Prepares a variety of project scope and activity documents.
• Prepares and develops training materials and trains staff on new applications.
• Provides ongoing technical, business process and training support to end users.
• Supports application projects in the areas of discovery and consulting, needs analysis, system design, implementation, training, support and project close out.
• Troubleshoots technical and functional issues related to application software.
• Develops documentation of system setup and workflow applications.

Qualifications

• Exceptional written and verbal communication skills, along with excellent problem solving ability.
• Ability to develop strong relationships.
• Ability to take the initiative, think analytically and work independent of supervision.
• Excellent motivational and training skills, with the ability to train staff and develop training materials.
• Solid, holistic understanding of Client business processes.
• Knowledge of Client structure and culture to help build relationships with key groups.
• The desire to be the voice of the user in communicating with management.
• Analytical skills to respond to requested changes and identify customizations needed.
• Experience in business analysis and knowledge of workflows.
• Strong project management, data management and training and support skills.
• Solid business acumen and management skills.
• Strong computer skills.
• Effective time management, organization and leadership skills.

Education/Experience Required

Bachelor's degree in a related field, plus 5 years' of experience in a related field.
-OR-
Any equivalent combination of education and experience which meets the required knowledge, skills and abilities.

Certificates, Licenses, Registrations

Act 33 and 34 clearances.

CAI is a global IT services firm that is currently managing active engagements with over 100 Fortune 1000 companies and government agencies around the world. CAI offerings include balanced outsourcing solutions, Legacy Support, Application Development, Application Knowledge Capture, Service Desk/Desktop Services, and Managed Staffing Services. Our unique methodologies and tools enable us to provide our clients with real techniques for increasing productivity, profitability and competitiveness.

Reasonable Accommodation Statement:
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824–8111. This email is only intended for candidates who need an accommodation or assistance completing the application or interview process and will not be reviewed by CAI’s talent acquisition team. All interested applicants who do not need an accommodation or assistance completing the application must apply on CAI’s career portal for consideration https://www.cai.io/careers/career-portal/


EEO Statement: It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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