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Description
We're looking for an innovation-minded strategist with a passion for facilitation and collaboration to join our Experience Strategy team at UPMC Health Plan. If you live for collaborative ideation, excel at problem solving and connecting the dots, and have a knack for public-speaking, read on!
The Company
UPMC Health Plan is among the nation's fastest-growing health plans. It is owned by the University of Pittsburgh Medical Center (UPMC), a world-renowned health care provider. As part of an organization rooted in medical excellence, UPMC Health Plan is committed to being a partner in health, financial security, and peace of mind.
We are headquartered in downtown Pittsburgh. Due to the pandemic, the position is temporarily remote with the option to extend remote work on a permanent basis. Fully-remote employees will be required to travel occasionally throughout the year.
The Team
At UPMC Health Plan, we put health within reach through digital innovation. Our Experience Strategy team uses human centered design to elevate the voice of our customers and generate concepts for improved customer experiences. Our team exists in the "fuzzy front end" of the innovation process. We are change agents leading business transformation and helping our business partners to embrace innovation.
The Position:
In this role, you will serve as a facilitator, strategist and innovation consultant for our product teams. You'll work with stakeholders to frame up challenges; design, prep and facilitate a variety of workshops, from strategy development and alignment exercises to co-design sessions and week-long design sprints; and turn the results into meaningful strategy and actionable next steps.
On a given day, you might find yourself: