Sr Field Service Support Engineer

Sr Field Service Support Engineer

19 Aug 2024
Pennsylvania, Pittsburgh 00000 Pittsburgh USA

Sr Field Service Support Engineer

Vacancy expired!

Driving Infinite Possibilities Within A Diversified, Global OrganizationThe future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?In this role, you will lead successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment.Key Responsibilities

Inspect for Quality

Install or Repair Work Orders

Provide Customer Support

Maintain customer relationships

Mentor and Train Jr. Field Service Representatives

Ability to travel as needed to provide customer support

Escalate issues for resolution

YOU MUST HAVE

Bachelor's Degree in Engineering field

WE VALUE

Some industry experience

Previous technical/installation experience

Previous customer service experience

Good written and oral communication

Ability to follow instructions and identify mistakes

Bachelor degree or technical/professional certificate

Good presentation skills

Additional Information

Category:Customer/Product Support

Location:230 Vista Park Dr, Pittsburgh, PA 15205 USA

Nonexempt

HPS-Industrial Intelligence

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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