Business System Analyst Contract Pittsburgh, PA (Open to remote)
Product Description This program will focus on providing additional eComm fulfillment services to our customers. Examples include offering Same Day Delivery and curbside pickup capability.
Additional Details:
Streamline how we bridge inventory availability and location data.
Give customers choice and flexibility with how items in their order are fulfilled.
Inform customers of their fulfillment options throughout the customer shopping journey;
PLP/PDP/Cart/Checkout/Emails.
Expand fulfillment capabilities to international customers (Canada & Mexico).
RESPONSIBILITIES:
Serve as a resource, with both business and industry knowledge, for defining the customer's business requirements and objectives
Serve as a valued partner to our Product organization: helping to prioritize product roadmaps, setting goals and tracking progress toward them
Integrate best practices into new solutions and work closely with business users, software vendors and developers to ensure business user requirements are achieved
Gather and interpret requirements to establish business rules, business processes, activity diagrams, use cases, test cases and training requirements from internal and external resources
Communicate weekly status in meetings and written form, showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies
Day to day management of change requests in relation to the project plans to ensure agreed deadlines are met
Ensure that industry best practices and industry leading solution are utilized or considered for problem solving
Attend key meetings, both internal and external, and report findings from the meetings
Resolves requirements and design issues or offer recommendation or solutions
Act as a liaison between product business owners and technical staff
Demonstrate clear and concise knowledge of processes, functions, and deliverables of technical and business teams
Develop a deep understanding of the marketplace and competitive environment to create comprehensive competitive analysis
Conduct market research and business intelligence analysis around new product lines and profitable opportunities
Design and develop models for econometric and quantitative analysis around product
Analyze and assess data usage and product performance for maintenance prioritization and compliance with service level agreements
Partner with analytics and insights team to understand and measure the impact of product changes and new features.
Collaborate on product launch plans and servicing requirements
Develop a deep understanding of the marketplace and competitive environment
Participate in root cause analyses for product performance
Follow Agile methodologies
QUALIFICATIONS:
Bachelor’s degree required in Business Administration, Finance, Marketing, Commerce or related discipline
Master’s degree preferred in Business Administration, Finance, Marketing, Commerce or related discipline
7+ years of related work experience
Relevant experience should include:
o Research and analysis of data, market needs, and customer issues o Writing business requirements and developing business rules
Strong analytic skills and ability to synthesize large datasets into meaningful insights; including identifying key trends in data and reconciling data across various sources.
Blend strong business acumen, technical problem solving and agile execution
Champion the needs of the customer and business stakeholders throughout the execution of a project, ensuring that what is delivered meets the business’s goals and objectives
High degree of proficiency MS Office Suite, Outlook & Internet applications
Ability to work independently and jointly in unstructured environments
Ability to manage multiple projects in various phases of ideation, execution, or delivery
Self-starter Solid program development and business process knowledge
Understanding of how to interpret customer business needs
Knowledge of Web systems, CRM systems, Databases environments and environment negotiating with such systems
Knowledge of the data / analytics infrastructure industry a plus
Knowledge of Agile methodology and the software development life cycle