Help Desk Analyst (Remote - work 100% from home)

Help Desk Analyst (Remote - work 100% from home)

22 May 2024
Pennsylvania, Scranton / wilkes-barre 00000 Scranton / wilkes-barre USA

Help Desk Analyst (Remote - work 100% from home)

Vacancy expired!

We have a fulltime need with our direct client for a Help Desk Analyst. This Service Desk Analyst role is a 100% remote position. The details are below. If you/anyone you know would be interested in this role please contact me directly for more information. Thanks!

Position Details:

Candidate should have the following :

CompTIA A+ certification

2+ years in a service desk role, preferably in an MSP environment

Experience supporting Microsoft 365, Windows 10, and Active Directory

1+ year Mac OS experience

Mobile device experience, including iOS and Android

Experience with the ServiceNow ticketing system

Experience with remote access tools such as LogMeIn, TeamViewer, and TakeControl

Experience working in a fast-paced environment

Review infrastructure system alerts and corresponding tickets

Associate degree preferred

Job Details

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