Desktop Support Technician

Desktop Support Technician

08 Apr 2021
Pennsylvania, Westpoint, 19486 Westpoint USA

Desktop Support Technician

eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

Contract to Hire Opportunity

Deskside Support Technician needed to repair, test, image, and clean PCs, laptops, monitors, printers, and related hardware. We re looking for energetic, highly professional candidates with good communication skills.

Top Two Skills: Corporate IT experience and excellent customer service skills.


  • Maintain, analyze, and troubleshoot software and computer peripherals
  • Set up, configure, and add all hardware
  • Install, move, add, and change - large IMAC events expected for client printer migration and PC refreshes
  • Assure that all tickets requiring follow-up and/or calls receive appropriate attention
  • Back up and burn end user data
  • Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment
  • Perform backup, recovery, and security procedures both planned or during emergency
  • Follow established procedures to detect, diagnose, and accurately report outages of critical site applications
  • Assist with diagnoses of network hardware and performance problems
  • Perform approved installation, configuration, and maintenance of physical network
  • Perform network system administration tasks both planned or during emergency
  • Assist in developing and documenting improvements to current processes
  • Assist coworkers in the resolution of end users technical issues across the program

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit

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