Works with Transformation Services, Solutions, Transition, Training, Ops and practice to understand and deliver contractual commitments, deal books and customer priorities;
Works with Ops leads, Vertical Leads and customers to craft, implement and drive Value Generating [VG] roadmaps and/or Transformation Roadmaps (Digital and Analytics Included);
Crafting, planning and driving the value generating roadmaps on the aligned accounts;
Initiating and leading value Black Belt [BB] projects that improve end-to-end processes and driving significant business impact for customers;
Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization;
Setting, validating and auditing measurement systems to deliver business impact;
Providing Team Leadership in the application of Lean & Six Sigma tools and Process Perfection methodology;
Driving Standardization and Global Best Practices by demonstrating specialists across Practice, Transitions, IT and other significant functions;
Motivating change management within Operations and customer organization;
Implementing Business Process Management Systems (BPMS) for newly Transitioned processes;
Supporting the MBB with driving the agreed governance with Operations and customers;
Conducting Quality Awareness, Lean and Green Belt Trainings within the organization;
Coaching & Mentoring Green Belts and project teams to drive value for customers based on the roadmap cooperated with them;
Executing and tracking the annual goals assigned by the Quality function management;
Fulfilling the requirements and achieving BB Certification within 18-30 months;
Take over increased responsibilities within the described activities above;
Training other team members regarding the daily tasks whenever necessary and requested by the manager;
Complete any other job-related tasks assigned by the Quality function management;
Building strategic relationship skills experience with peers from TS, Consulting, Solutions, Transitions, operations and with operating leaders to facilitate goals and objectives;
Clarifying the roles and appoints responsibilities of each member of the team
Challenging the team to develop as leader
Qualifications
Minimum qualifications:
Bachelor’s degree
Proven project management experience with ability to prioritize multiple tasks
Proven people management skills
Experience in Process Improvement Methodologies
Green Belt certification
Additional Information
Preferred qualifications:
Previous experience in a multinational company would be an advantage;
Proficiency in project management and statistical analysis systems like MS Projects, Minitab etc., would be a plus;
Prior significant exposure to top management interactions both internally and externally
Change Management
Preferred Digital Knowledge
Black Belt/ Lean/ any other Quality Certification would be a plus
