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DescriptionGrowing Company Seeks Customer Service Representative!Further your skills as a Customer Service Representative in the expanding Printing/Publishing industry through this exciting opportunity at OfficeTeam. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. If you're looking for a long-term temporary position in Cumberland, Rhode Island, this Customer Service Representative opportunity could be for you!Responsibilities
Manage incoming telephone calls
Give exceptional customer service in a timely fashion
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Manage the fielding and sending of important written business correspondence
Requirements
Advanced Microsoft Office skills
Customer service and office administrative skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Supportive, positive attitude with a professional demeanour applied to all tasks
Experience performing extensive research to resolve complex customer inquiries
Strong computer skills including customer database systems
Excellent problem-solving skills
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Ability to effectively interact, verbally and in writing
Data entry experience required
Customer service experience desired
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $14.25 - $15.00 / HourlyLocation: Cumberland, RIDate Posted: November 12, 2019Employment Type: TemporaryJob Reference: 03800-0011255913Staffing Area: OfficeTeam
