Vacancy expired!
Description
You might be interested in Robert Half's new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced environment. A creative with talent for solving both routine and unique problems will find a great opportunity in this position! Supporting local and field users in a highly visible role that has a positive impact on both the department and the company is the essence of this position. This Help Desk Analyst role is located in the North Kingstown, Rhode Island area and is a long-term contract / contract / temporary to permanent opportunity.
Responsibilities
- Reply and follow up on technical help tickets submitted via phone, email, and walk-ups
- Provide IT support for operating systems, productivity software, and a variety of other applications used internally
- Independently investigate and implement solutions to technical issues
- Spot recurring technical issues and deploy solutions to address the root of the problems
Requirements
- Understanding of basic networking concepts
- Background in installing and configuring operating systems, networked and local printers, and business applications
- Experience with IT support ticketing systems
- Microsoft Office 365 experience
- Foundational knowledge in Basic Troubleshooting
- Experience with Password Reset
- Active Directory experience desired
- Deep understanding of Desktop Support
- Critical thinking, problem solving, ability to work independently
- Demonstrated knowledge of user administration and bug fixing in a client server environment
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
