Vacancy expired!
Are you passionate about joining a dynamic, client-focused team? See how you can contribute to our growing and creative team below.
At Jamestown Distributors, we have an affinity for the marine industry and love helping boaters build, repair, and take care of their boats. Customers have trusted Jamestown Distributors for quality boating and boat building supplies since 1977. We are a family-run company in Bristol, Rhode Island. We take pride in offering customers a better experience with a small, strong team of individuals. If you have attention to detail, are a customer-centric person looking for work, we are hiring!
Position Outline:
You represent the company with enthusiasm and expertise in all areas of customer service. The main focus of the position is to assisting customers with their product needs and provide solutions with Jamestown Distributor product and TotalBoat branded products.You provide an exemplary customer experience by asking the customer questions to figure out their needs and engaging the customer with their product knowledge, and suggests the best appropriate items for the customer needs. You will also check and reset the store inventory, and maintains the quality and presentation of the store floor.
Responsibilities:
Provide excellent customer service. Assist customers? needs by utilizing knowledge of our products features, values and benefits
Develop product knowledge to provide a high level of service to the customer
Learn the TotalBoat product line and upsell/cross sell TotalBoat
Actively participate in all sales and promotional programs that drive sales.
Follow all procedures and policies to ensure continuity
Daily reset of products, ensure product counts are accurate and price changes are made
Ensure the store is neat, clean, and organized throughout each business day
Document any customer ideas/issues/complaints into the doc provided
Be able to perform opening and closing duties as required
Desired Qualifications
Excellent communication skills, with ability to engage and connect with customers
Retail sales experience is required
Data entry and computer experience required. Experience with an ERP computer system a plus
Flexibility in work schedule, including Saturdays and holidays when open
Boat building, woodworking, and marine product experience is a plus
To apply for this position, please visit: https://recruiting.paylocity.com/recruiting/jobs/Apply/61738/Jamestown-Distributors/Retail-Associate-FT-or-PT
