IT Support Specialist

IT Support Specialist

16 Jan 2024
Rhode Island, Rhode island, 02901 Rhode island USA

IT Support Specialist

Vacancy expired!

Location: Providence, RI
Salary: Excellent
Description:
On behalf of our client in Providence, RI The Judge Group is seeking an IT Support Specialist.

In this role you will be responsible for supporting various groups operating both Windows and Mac platforms.

You will respond to user requests over the phone along with setting up and troubleshooting systems onsite.

The successful candidate will have strong problem solving skills along with the ability to utilize independent judgement on completing tasks.


Keys to the position

  • Strong Communicator and provide a great customer service independent thinker who uses good judgement for time
  • Strong Problem Solving Skills
  • Versatile skills supporting Mac (60%) and Windows (%40) daily
  • Experience supporting environments that are connected to a wide variety of devices
  • Any experience with SCCM, Azure or JAMF for apple



Job Qualifications:

  • 2-5+ years as an IT Support Specialist
  • Experience handling user requests over the phone and in person.
  • Must have strong Windows and MAC skills.
  • Experience using either SCCM or JAMF highly desirable.
  • Strong communicator and ability to work with a diverse customer base


Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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