VOIP Engineer

VOIP Engineer

02 Sep 2021
Rhode Island, Rhode island, 02903 Rhode island USA

VOIP Engineer

VOIP Engineer


Description:
Direct hire. Partially remote.

Responsibilities:

  • Analyze and deliver solutions on the MS Teams and AudioCodes platform
  • Plan, deploy, manage, and maintain MS Direct Routing, Endpoints, Teams Clients, and Phone System capabilities
  • Recommend tools and capabilities to optimize and enhance AudioCodes Teams experience using On-Premises, Cloud-based, and Hybrid Resources
  • Collaborate with other Network Systems Analysts, Computer Scientists, and end-users
  • Configure, test, deploy and maintain/upgrade unified communications/telephony systems
  • Conduct adds/moves/changes and perform preventative maintenance on telephony systems
  • Proactively monitor and resolve potential service interruptions
  • Provide expert level analysis of SIP call flows, including problem isolation and resolution
  • Design and implementation of Direct Routing on SIP, PRI, ISDN E1 Trunks, AudioCodes Session Border Controllers and telephony architecture
  • Interact and cooperate with carriers and partners to continually improve call delivery reliability and quality
  • Provide Tier 3 support for telecom service requests and repairs received via service tickets
  • Develop and maintain end-user training materials and documentation
  • Design, optimize, and implement telephony systems and changes throughout the organization
  • Plan for and design systems for future growth
  • Mentor Voice Engineers
  • Provide after-hours support as needed


Skills & Experience:

  • Highly experienced with on premise, cloud, and hybrid MS Teams Voice architecture with emphasis on AudioCodes suite including OVOC, ARM, Mediant 800, MP124/114, RX50/RX100, C448/450
  • Proficiency with the underlying service architecture of Microsoft Teams including performance optimization, reporting, Call Quality Dashboards, and SmartTAP
  • Experience with MS Cloud PBX system and/or Audio Codes products
  • Solid understanding of VoiP configuration including CODEC types, bandwidth calculations, and QoS configuration
  • Ability to support all Unified Communications components including troubleshooting, configuration, optimization, and design of a multi-cluster environment
  • Experience architecting and building applications to be deployed to Microsoft Azure
  • Experience with end-to-end SIP testing including PSTN interworking
  • Full understanding of SIP trunking and endpoints
  • Strong PowerShell scripting experience
  • Experience with telephony systems and services such as PSTN, ISDN, PRI, SIP trunks
  • Strong computer science and web development understanding
  • Troubleshooting experience





For 25 years, Millennium Consulting has been a leader in professional staffing. Today, Millennium caters to a diversified portfolio of market-leading customers. Since its establishment, Millennium has relentlessly focused on unwavering integrity while perfecting the recruitment of subject matter experts for complex, mission critical projects. Our approach remains unchanged: Sweeping analysis of our clients' staffing initiatives and organizational culture, combined with a personal approach to long-term relationship building to identify the most impactful talent.
www.millennium-consulting.com
www.linkedin.com/company/millennium-consulting/
Millennium Consulting, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, sex, religion, national origin, sexual orientation, disability, or veteran status.

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