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FieldCore, a GE company, is a new, independent industrial field services company that will deliver the highest standard of field services excellence and capabilities for GE and its customers. FieldCore will bring together the field services expertise and people from both Granite Services and GE’s Power Services into one powerhouse. Driven by the values of safety, quality, and integrity, FieldCore will be built to deliver operational excellence for customers in the power generation, oil & gas, nuclear, and wind power markets. For more information, check out www.fieldcore.comRole Summary/PurposeThe Resource Manager II will assign employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crew. The Resource Manager II will serve as the employees’ primary point of contact regarding training, mobilization, pay, and assignments and ensures that all employees are current on training and performance reviews.Where applicable the Resource Manager II will oversee a specific employee base and work with clients to help facilitate business needs and requests for their customer baseEssential Function
Assign employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crew
Manage field employees including employee contracts, contract reviews, employee performance evaluations, identify training and job assignment, mobilization of field employees, and address daily employee needs and requests
Serve as the employees’ primary point of contact regarding training, mobilization, pay, and assignments and resolve concerns or conflicts
The Resource Manager will recruit and hire prospective employees, manage field personnel, handle financial and sales responsibilities, create and negotiate contracts, create and implement productivity metrics, and handle office administration.
Where applicable, validate crew composition with Service Managers upcoming jobs
Where applicable, assemble well-balanced crews to optimize performance using multiple analytical data sources
Determine employee readiness statuses by incorporating multiple factors including Scheduler Workload, bench retainers, Break-In-Service, and Work Time Regulations
Communicate with Customers and/or Service Managers to ensure employee availability by analyzing mobilization/ demobilization plans, sick leave, paid time off, and personal leave
Where applicable will manage sales and financial responsibilities including inventory analysis, accounts receivable, invoice review, and operating plan targets
Partner with Service Managers, Field Service Coordinators, and the Immigration team to complete necessary immigration documents and ensure employees are clear for travel
Report utilization, bench cost, training and supply statuses, and balanced crew development to drive productivity and reduce cost
Conduct audits and inspections on the work teams during the execution of the installation, commissioning, receiving, operation and maintenance activities
Analyze customer feedback and post-outage data to determine ways to improve future customer satisfaction, and resource utilization and reduce cost
Partner with the Regional Training, Development, and Qualifications Manager to determine and coordinate career development opportunities for employees
Coordinate with EHS to ensure employees are up to date on required EHS training
Ensure current employee training records and certificates are uploaded to appropriate systems
Participate in creating recruitment strategies and interviewing candidates to maintain a strong and effective team
Participate in quarterly talent development review processes to retain top talent
Perform other duties as assigned
Qualifications/Requirements
8+ years applicable experience and demonstrated success/knowledge
3+ years managing and developing employees
3+ years of specialized/industry experience
Bachelor’s degree or equivalent in related field with minimum three to five years project management experience
Experience in power generation or technical industry can be substituted for degree and/or project management experience
Desired Characteristics
Excellent customer service and interpersonal skills
Proficient in project management and planning
Ability to solve complex problems
Excellent communication skills
Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines
Some travel required
English proficiency required
We are an Equal Opportunity Employer, including disabled and vets.For more information regarding affirmative action and equal employment opportunity click here at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
