Entry Level Automotive Service Writer / Advisor (ATTLEBORO)

Entry Level Automotive Service Writer / Advisor (ATTLEBORO)

30 Dec 2024
Rhode Island, Rhode island 00000 Rhode island USA

Entry Level Automotive Service Writer / Advisor (ATTLEBORO)

Vacancy expired!

Growing dealership in Attleboro Ma currently has openings in our Service department. The position has constant interaction with both customers and team members. Ordering parts, generating repair orders and selling.

We offer an excellent benefits package and a great working environment. If you want to set yourself apart from the ordinary routine apply with us today!

Job duties include but are not limited to:

● Greeting customers, scheduling service appointments and receiving vehicle information.

● Listening to requests of the service desired and clearly explaining information on the repair order.

● Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.

● Estimating the cost and time needed to do the repair, taking into account the customer's schedule.

● Handling customer complaints and maintaining high customer satisfaction standards.

● Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.

Job Benefits:

• Blue Cross/Blue Shield Medical.

• Guardian Dental.

• Vision Plan discounts.

• 401(k)

• Paid Time Off.

• Discount for Automotive Purchases + Parts and Service Program.

• Employee Referral and Friends & Family Program bonuses.

• The opportunity to work for a progressive, forward-thinking organization.

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