Sr Technical Program Manager, Accessibility Red Team

Sr Technical Program Manager, Accessibility Red Team

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Description
Description
Job summary
Do you want to accelerate how thousands of teams deliver high-quality shopping and reading features to millions of customers around the world? Are you interested in working on projects that will challenge traditional mental models for accessibility testing? If yes, you should join our Accessibility Red Team (ART). We are launching a series of new products and services to enable builder teams across Amazon to deliver products that are born accessible and we are looking for a highly motivated and independent Sr. Technical Program Manager (Sr. TPM) to lead the team who will drive great experiences for our customers with disabilities. This is a highly collaborative role working with SDE-Ts, QAMs/SDMs, SDEs, Industry Specialists and test leaders throughout Amazon's Consumer org.

As a Senior Technical Program Manager, you will disrupt and innovate to decrease the testing effort needed to deliver superior customer experiences for people with disabilities. You will work with teams building across dozens of surfaces, languages, and marketplaces and challenge the traditional mental model for test tooling. TPMs in the Accessibility team drive strategy, prioritize projects and feature sets, evaluate and set stakeholders expectations.

You are passionate about solving complex problems, have demonstrated outcomes that exhibit strong judgement and communication skills, long-term technical vision, and a continuous focus on improving process, productivity and scale. You have proven leadership skills aligning a technical team behind an innovative technical vision. You are detail oriented with an ability to think outside the box and are driven to deliver results in a fast-paced environment. This means you are able to identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations at multiple level. As the Senior TPM for the ART you will have the opportunity to contribute your creative ideas and energy to drive development of new solutions for this space.

Key job responsibilities
As a Senior Technical Project Manager, you will

• Lead the team technically to architect and design test tools specifically for accessibility in a large-scale and cross platform environment
• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks).
• Collect business and product requirements and writing product specifications
• Create, maintain and communicate project status and metrics to stakeholders that have clear, measurable success criteria
• Recruit and hire the best, to mentor and develop members of the team that delivers best in class products
• Provide a long-term perspective and context (past, current, and future) for business and technology choices.

Basic Qualifications

• 5+ years of technical program management experience
• 7+ years of experience working directly with engineering teams
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Preferred Qualifications

• Strong empathy for customers with disabilities
• Project management, Process Improvement or Quality certifications desired (e.g. PMP, Lean or Six Sigma).
• Practical experience with JAWS, NVDA, VoiceOver or other accessibility technology
• Knowledge of the technical and UX requirements for Accessible deployments

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Basic Qualifications

• 5+ years of technical program management experience
• 7+ years of experience working directly with engineering teams
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Preferred Qualifications

• Strong empathy for customers with disabilities
• Project management, Process Improvement or Quality certifications desired (e.g. PMP, Lean or Six Sigma).
• Practical experience with JAWS, NVDA, VoiceOver or other accessibility technology
• Knowledge of the technical and UX requirements for Accessible deployments

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.