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We are an established cabinetry and countertop dealer doing business for over 25 years with builders, remodelers, and homeowners. We are looking for a builder service representative with excellent communication skills and a strong customer service orientation for our Lexington, SC office. See duties and requirements below.
Duties:
-Communicate clearly via phone & email with customers (builders) and all other callers to provide helpful information and schedule appointments, installations, and quality inspections.
-Schedule with installers and delivery drivers to coordinate activities with the customer's availability and needs.
-Place accurate orders for materials weekly.
-Maintain extremely well-organized files and calendar at all times.
-Handle all issues brought up by customers and others with respect and kindness, and handle in an appropriate and timely manner.
-Work as a team with fellow employees to ensure the customer receives the best service possible.
-Follow all company procedures at all times.
Requirements:
-High school diploma
-Detail-oriented & strong organization skills-Customer service must be highest priority
-Fast learner for a fast-paced environment
-Must have Construction (cabinetry) experience
Expected hours are Monday-Friday from 8:00-4:30.