Vacancy expired!
Kelly is looking for experienced Customer Service Representatives for onsite positions in the NE Columbia, South Carolina area. You will be responsible for handling inbound and outbound calls in a call center environment.
If you are highly motivated, career focused, hardworking, and passionate about getting things done then we are looking for you! Contact us today and join our team!
Responsibilities Include:
Researching and resolving customer inquires
Responds to customer phone inquiries in a prompt, courteous and concise manner.
Provides callers with an unbiased information to assist customers with application and eligibility requirements.
Accesses, reads, and interprets customers and provider data elements within customer s application
Performs accurately all data entry functions to reflect customer activity/transactions.
Assists customers in the enrollment process
Documents all customer encounters in clear and concise logs
Job Requirements:
Experience in data entry and call centers
Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner
Excellent organizational, interpersonal, written, and verbal communication skills
Ability to work well in a fast-paced work environment
Ability to multi-task using technology, including call handling and call
Ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously.
If you are interested in advancing your career with this opportunity, apply now for immediate consideration. We hope to hear from you soon!
