Senior Server Administrator

Senior Server Administrator

07 Jun 2024
South Carolina, Columbia, 29201 Columbia USA

Senior Server Administrator

Vacancy expired!

Senior Server Administrator - Job Summary
The South Carolina Judicial Branch Office of Information Technology (IT) is actively seeking a highly skilled IT professional to serve in the role of Senior Server Administrator. The Senior Server Administrator is responsible for the administration, maintenance, security, design and support of the South Carolina Judicial Branch's server infrastructure in the local NOC and disaster recovery location.

Senior Server Administrator - Responsibilities include:
Note: This job bulletin represents general duties performed by this position. It is not intended to be a comprehensive listing of all functions performed.

  • Maintains the South Carolina Judicial Branch's (SCJB's) Microsoft Exchange 2016 on-premise email system. Troubleshoots, patches and upgrades systems. Monitor the day-to-day operations of Microsoft Exchange servers including handling user support tickets, server maintenance, data migrations, backups, and deployments of Microsoft Exchange. Provide guidance as a subject matter expert for Messaging and Collaborations Services. Manage and monitor Microsoft's hosted cloud email service in Office 365 in a hybrid setup with SCJB's on-premise email system. Migrate on-premise mailboxes to the cloud, manage user licenses, configure user mailboxes to be backed up and use querying tools to troubleshoot mail deliver issues. Manage the server running AD Connect which is used for cloud-based user identity management by synchronizing SCJB's on-premise user account information and passwords to the cloud to provide a same sign-on experience.
  • Responsible for System Center Configuration Manager (SCCM) to include but not limited to deploying security patches for servers and workstations, desktop images, System Center Endpoint Protection and third-party patch management. Troubleshoots, patches and upgrades systems. Responsible for design, configuration, administration, security patching and support activities for Microsoft's Skype for Business systems used for instant messages.
  • Manages Microsoft's Active Directory (AD) directory service used for authentication and authorization of all users and computers in both AD Sites to include user/group account creation, AD replication, group policy objects used to define specific configurations for users and computers for security and network policies. Maintains SCJB's internal Domain Name System (DNS) zones used for name resolution services. Troubleshoots DNS issues by using nslookup, ping and ipconfig commands. Responsible for SCJB's DHCP server which automatically issues IP addresses. Reviews DHCP logs and scope capacity if issues reported. Manages the external DNS authoritative zone hosted at Clemson University for sccourts.org.
  • Responsible for DirectAccess environment which allows connectivity for remote users to resources in SCJB's local network in a secure, seamless manner. Assists the help desk with tier two DirectAccess calls by reviewing information provided by the DirectAccess Connectivity Assistant. Manages the Windows SSTP VPN which is a manual way for an end-user to connect their workstation to SCJB's local network using Windows VPN client. Reviews routing and remote access logs if users report issues connecting.
  • Manage SCJB's certificate authorities (CA) used for attesting to the identity of computers and organizations by generating digital certificates to secure communication by using Microsoft's Enterprise CA for multi-domain environment and third-party certificates. Issue certificate request for websites and install certificates into the server's certificate management store. Manage Group Policy Objects to automatically issue certificates to all SCJB workstations and servers to provide a high-level of secure communication between end-points. Update SCJB's Offline Root CA Certificate Revocation Lists (CRLs) quarterly by using the certificate authority console to publish the new CRL and copy to the updated list to the CRL distribution location.
  • Manages the transmit software used for SFTP transmission of County Stats. Install application updates and assist the internal applications team when county users call reporting issues by reviewing transmittal logs for errors.
  • Provides secondary support on VMware, Cisco UCS Infrastructure, Zerto, Citrix, SQL, and storage to ensure stability for critical business operations. Share rotational responsibilities for On-Call after-hours support.
  • Co-manages the web-based collaboration SharePoint server farm and SharePoint Online used by the Crisis Management Team, SCJB projects and extranet site for state-wide CMS application support documentation. Provides mentorship to the internal apps SharePoint administrator, to the Help Desk, and mentors peers within Network Services. Collaborates with management on issues affecting the Data Center, statewide hosting services, and offers recommendations. Takes corrective actions where necessary to ensure business functionality. Acts as technical lead on SCJB projects.
  • Co-manages Office365 and Azure tenants.
  • Performs all other duties as assigned.

Server Administrator, Senior -

Requirements and Qualifications
  • Bachelor degree in Computer Science (Information Technology), Management Information Science, or related field.
  • Five (5) or more years of documented experience with Active Directory, Microsoft Exchange 2016, virtualization platforms, SQL Server Databases, and storage-specific information technology experience. Eight (8) or more years of documented experience with Active Directory, Microsoft Exchange 2016, virtualization platforms, SQL Server Databases, and storage-specific information technology experience may be substituted for the degree requirement on a year for year basis.
  • Must hold a minimum of two (2) of the following certifications: MCSE/MCSA/MCITP, MCSE Messaging, VCP, or VCA.
  • Knowledge of installation, configuration, administration, and troubleshooting of MS Exchange, SCCM, VMware platforms, and storage platforms.
  • Ability to create, configure, and maintain databases, DAG, mailboxes, address lists, distribution groups, and message routing.
  • Experience with SCCM to include deploying desktop images with SCCM OSD task sequences, creating applications, and deploying security updates.
  • Experience working in a data center operations environment and with disaster recovery technologies.
  • Understanding of the following storage technologies: SAN/NAS and Backup Recovery.
  • Knowledge of computer and server system analysis, design, testing, troubleshooting, debugging, and maintenance techniques.
  • Experience with NTFS and share permissions.
  • Working knowledge in the following OS and applications: Windows Server 2012 R2-2016, Skype for Business, VMware, Citrix, Oracle, Linux, PowerShell scripting for Exchange and domain management.
  • Knowledge of network and data center communications, office automation systems, information processing operations, fiber optics, and computer hardware/software as they relate to the latest trend in server technology.
  • Ability to perform computer and server system analysis, design, testing, debugging, and maintenance techniques.
  • Ability to coordinate and work in a team environment.
  • Ability to present technical and non-technical reports in a clear and concise manner.
  • Ability to establish effective working relationships with vendors, management, staff, and users.
  • Ability to stand, walk, bend, squat, work under desk, climb stairs, work in a data center environment, and data closets for extended periods of time.

Job Details

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