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Group ObjectiveThe mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThe purpose of this role is to provide analytical solutions to the Business Intelligence (BI) consumers and support the BI Business Partners delivering a best in class strategic service driven by data analytics.This position will assist in the operational and technical delivery of reporting, analytics, and visualization dashboards across all business lines in scope for the RSR Google RPO program globally. This position will help develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders. This position will be responsible for considering industry standards, best practices and RSR initiatives when consulting with the Team Leads and Google stakeholders on performance, process improvement and workforce planning.Position Summaryoversight on end to end delivery of client BI reporting via Google Data Studio and Plx
collaborate with technical business analysts and data engineering to provide usable datasets from available Google sources and those designed and offered from RSR
deliver dashboards with a focus on scalability and standards; future proof the dashboard structure and look for similarities across business lines
facilitate ongoing communication and partnership with the ‘BI consumers’’, internal and external
provide reliable data for dashboard review and for use in interim solution presentation material presented on weekly, monthly and quarterly
Responsible for being the liaison between the consumers/ops teams and the data engineering teams
Using client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.
Use analysis of the client’s data to present the account leadership with any potential approaches or opportunities for improvement in service delivery performance and elevated value add opportunities
Have commercial awareness and work with the account leadership to maximize any revenue generating opportunities
Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.
Contribute to the success of a wider global team
Qualify the business needs of each request and use expertise to partner on solutions
Develop strong working relationships with the client stakeholders and account leads.
Serve as a functional and technical data visualization and business intelligence subject matter expert
Serve as subject matter expert for clients and advise during sales and solution design
Work within the agreed parameters aligned to the global method of BI production
Focus first and foremost on delivery of RSR data lake and available benchmarking tools with the eventual goal of client data incorporated into TalentRadar platform in alignment with predictive analytics goals of the organization
Leverage an agile work environment to incorporate new innovative and value add components to existing portfolios
Organize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer facing material (coordinate with RFP and sales approach as appropriate)
Promote available resources and enterprise tools for operations training/ coaching needs from a BI perspective
Ensure data governance principles and guidelines are being met
EducationBachelor’s degree highly preferred
ExperienceProject Management and/or process improvement experience highly preferred
MI/Business Intelligence/Analytics background is essential
Talent Acquisition/MSP/RPO/People Analytics experience is essential
Experience with presenting complex technical solutions to senior stakeholders.
Ability to navigate ambiguity and work effectively in a fast-paced environment
Knowledge, Skills, and AbilitiesExcellent communication and facilitation skills required for various levels throughout external and internal organizations
Demonstrated continuous improvement, process documentation, and workflow skills
Excellent working knowledge of the Google Suite, Google Data Studio and DOMO (where applicable)
Ability to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining quality
Ability to synthesize and analyze information and ideas
Strong drive and commitment to delivering outstanding results
Have the ability to provide value with the use of analytics to help achieve the account’s objectives and the client’s initiatives.
Ability to create meaningful insights and metrics that aligned to business priorities and objectives
What’s in it for you:Largest global staffing leader
Competitive salary + bonus
Excellent benefits package - medical, dental, vision
Generous PTO policy earned from day one
Education and professional development
Rapid career growth
Retirement savings and security
Employee stock purchase plan
Paid parental leave
Short and long term disability
Employee assistance program and health advocacy
Health and dependent care flexible spending account
Metlife auto and home insurance
Metlife legal plan
Referral reward program
Exclusive discounts and programs with dozens of nationwide vendors and retailers
At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards (https://www.randstadusa.com/about/diversity/) . Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
