Help Desk Support

Help Desk Support

03 Nov 2024
South Carolina, Columbia, 29201 Columbia USA

Help Desk Support

Vacancy expired!

Job summary:Title: Help Desk Support Location: Columbia, SC, United States Length and terms: Long term - W2 Only Position created on 11/03/2021 03:06 pm Job description: no c2c Full time with benefits (https://msysinc.com/benefits/) or long term hourly contract W2 only; Onsite Interview : Skype/Phone.Assists Service Integration with the s etup, configuration, management, and diagnostics/troubleshooting for web/virtual conferencing (Teams, WebEx, and Zoom) meetings/conferences by agency program areas, hardware/software testing and management of IT assets, Footprints issue tracking tickets . Follows prescribed processes and procedures and provides information to Management to assist in process improvement. Diagnoses, isolates, configured, setup, and resolves web/virtual conference solution (Teams, WebEx, and Zoom) issues and some hardware/software problems while performing problem resolution with support of Service Integration staff. Required Skills6 years experience

WINDOWS 10

MICROSOFT ACTIVE DIRECTORY

System Imaging

Microsoft Teams, Cisco WebEx, and Zoom

Apple iOS/Device Experience

Desired SkillsA+

BMC

Contact the recruiter working on this position:

The recruiter working on this position is Suhasini Thota(Ravi Team)His/her contact number is +(1) (703) 3494245 His/her contact email is suhasini@msysinc.com Our recruiters will be more than happy to help you to get this contract.

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