Collections Specialist (Greenville, SC)

Collections Specialist (Greenville, SC)

09 Jun 2024
South Carolina, Greenville / upstate 00000 Greenville / upstate USA

Collections Specialist (Greenville, SC)

Vacancy expired!

The Collections Specialist will be responsible for tracking and resolving outstanding payment issues for the company. This includes the collections of outstanding accounts receivable monies, resolving billing problems, and reducing accounts receivable delinquency. The candidate must have knowledge of general accounting principles. This position will report directly to the Collections Manager.

The specialist should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both internally and externally, as he or she will frequently deal with peers, customers, and higher levels of management.

Responsibilities:

-Making outbound collection calls in a professional manner while keeping and improving customer relations.

-Collect customer payments in accordance with payment due dates.

-Provide timely follow-up on payment arrangements.

-Coordinating with the billing team and area managers.

-Make daily customer contact via phone and email.

-Conduct account research and analysis.

-Interact with customers to resolve outstanding issues.

-Setting up payment plans and monitoring credit limits.

-Maintain customer records in Alert and Great Plains.

-Maintain detailed notes on all correspondences with customers.

-Accountable for identifying and reducing overall AR delinquency.

-Enlist the efforts of sales and senior management when necessary to accelerate the collection process.

-Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Qualifications:

-HS Diploma or equivalent required; Associates degree preferred; plus, applicable collections experience.

-Strong verbal and written communication skills; high level of customer (internal/external) customer service.

-High degree of independence and ability to take initiative.

-Proficiency with Microsoft Excel.

-Ability to comprehend and manage processes that track customer records.

-Ability to maintain all information in a highly confidential and organized manner.

Benefits Include (but are not limited to):

-Top pay for experience

-Full benefit package including medical, vision, and dental, and pet insurance

-Paid vacation, sick days and holidays

-401(k) retirement savings plan

Tech-24 is an Equal Opportunity Employer “ M/F/Veteran/Disability/Sexual Orientation/Gender Identity

To apply for this position directly, please visit our career site at:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d67972f6-2662-4b87-9a95-65a94ba7fb82&ccId=19000101000001&type=MP&lang=enUS&selectedMenuKey=CareerCenter

For more information about Tech-24 and our career opportunities visit www.mytech24.com

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