Vacancy expired!
1090 Fording Island Rd., Bluffton, SC 29910Service Appointment Coordinator / ReceptionistPaid Training & Great Benefits!Hilton Head Buick GMC Cadillac’s Service Department is seeking to hire Service Appointment Coordinators / Receptionists. The Service Appointment Coordinator receives all incoming service calls, makes outbound calls to help increase business, establishes relationships with the customers and schedules appointments for the Service Department. Customer Service experience is a plus!Hilton Head Buick GMC is proud to be part of the Garber Automotive Group. Since 1907 Garber has been a staple in the automotive industry, running one of the oldest family-owned dealerships in the United States. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.Upload your resume and complete the assessment for immediate consideration!We offer these great benefits:Full-time position 9 am – 5 pm$14 an hour401(k) Plan with company match up to 3%Paid training!Paid vacation and holidaysMedical and dental insuranceWork minutes from the beach in a climate-controlled buildingDiscounts on products and servicesEmployee vehicle purchase plansCareer advancement opportunitiesA professional team environmentDay-to-day Responsibilities – Service Appointment Coordinator / Receptionist:Greet customers in a friendly manner when they callAsk the customer qualifying questions by following Call Scripts to uncover needsSchedules service appointmentsEnsures that Service Advisors receive messages promptlyProvides excellent customer serviceSet, confirm and prepare for appointments with customers so they can have a great service experienceMeet or exceed targeted appointment goalsCommunicate frequently with parts associates to ensure special order parts arrive timelyFollow up with customers on their appointments, based on how the customer wants to be informedRequirements – Service Appointment Coordinator / Receptionist:Customer service experience a plus!Ability to read, write, add, subtract, divide and comprehend written instructions and informationAbility to achieve targeted goalsDemonstrated communication, consultative, interpersonal and organizational skillsPrevious Call Center experience or automotive industry experience preferred but not requiredValid driver's license, High School Diploma or equivalentResume must be uploaded, and online assessment completed for immediate considerationMust be authorized to work in the U.S. without sponsorship and be a current residentMust pass pre-employment testing to include background checks, MVR, and drug screenWe are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
