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WHAT'S INVOLVED?
As Community Manager, you'll own customer experience and operations in your center while working closely with the Area Manager to boost performance.
Creating exceptional experiences: Giving customers the best possible experience in every interaction, from daily support to tours.
Showcasing flexibility: Bringing new customers to the revolution by sharing the benefits of flexible working.
Caring for your center: Making sure your center is always the professional, inspiring work environment your community expects.
Developing your team: Getting the best from your entire center team.
THE TRAITS OF A COMMUNITY MANAGER
Effortlessly enthusiastic: You'll bring a positive, inspiring attitude to everything you do for your customers.
Resilient: You'll combine an appetite for a challenge with the ability to adapt to suit fast-changing situations.
Approachable and influential: You'll build strong relationships with every customer, so you can better deliver on their needs.
Proudly diligent: You'll have an eye for detail, understanding how high standards in the smallest moments feed into our wider revolution.
Self-motivated: You'll take the ownership and act decisively to solve problems, make your time count, and deliver incredible results.
People-focused: You'll understand and deliver the things your center team needs to thrive, from clear goals to encouragement and leadership by example.
