16016776 Business Systems Analyst Lead - IS

16016776 Business Systems Analyst Lead - IS

23 Jun 2024
South Carolina, Northcharleston, 29405 Northcharleston USA

16016776 Business Systems Analyst Lead - IS

Vacancy expired!

Position Description
Responsibilities:
•Analyzes processes and resources necessary for the effective implementation of stated processes.
•Assists in managing large scale projects, leads appropriate resources and determines project requirements and deliverables, to ensure successful implementations to meet KMHP user needs.
•Assists in ensuring successful project conclusions and large scale projects as measured by meeting KMHP Corporate objectives and large-scale projects.
•Prepares feasibility and cost analysis determinations for projects.
•Responsible for leading, evaluating and providing technical and project life cycle methodology.
•Communicates business or process solutions, recommendations and issues to KMHP management on a regular basis.
•Assists in development of training programs, introducing new concepts and business processes.
•Documents all business process flows as they pertain to the continuance and efficiency of the IS Department.
•Reviews software and systems modifications to ensure successful implementation. •Flows business processes.
•Possess a sound understanding of issue resolution. •Develops innovative means of structuring project workflow to alleviate backlogs and ensure the maximum utilization of resources.
•Anticipates and keeps manager and project staff informed of future or planned events which could impact implementations. •Interfaces with used with minimal supervision; and effectively and accurately communicates management policies and protocols.
•Uses sound judgment compatible with established policies and procedures in matters where there is little precedent.
•Develops a working knowledge of all KMHP Managed Care Activities: Marketing, Member Services, Health Services, Claims, Enrollment, Provider Relations, Finance, etc., in order to provide solutions and options to end users requests for service and problem solving.
•Interacts with KMHP user areas, regularly, to discuss, observe and review tasks associated with their division as measured by successful implementation of project requests.
•Interfaces with KMHP user to determine specific project requirements. •Conducts and evaluates business analysis.
•Interfaces with users and management team, regularly, to provide status and user feedback.
•Builds consensus among primary users, I.S. Department and senior management as it relates to large-scale business problems and issues.
•Demonstrates a clear understanding and an accurate reflection of I.S. and KMHP goals, objectives, policies, procedures, and priorities.
•Addresses the majority of inquiries independently, without substantial or recurring contact or excessive dependence on Manager.
•Distinguishes between routine, significant, and sensitive matters or those issues for which direct response is inappropriate; and promptly apprises Manager.
•Ensures requests are addresses promptly and courteously; honors commitments and demonstrates persistence in obtaining necessary information to address issues and problems.
•Meets with external software vendors to discuss products and ensure KMHP requirements are satisfied.
•Possesses ability to effectively communicate with senior and middle line management. Assists in cut over/implementation.
•Demonstrates knowledge of management practice, protocols, and managerial principals in decision-making.
•Understands the chain of command and points of accountability and decision for specific matter and communicates accordingly.
•Decisions are consistent with, and proceed logically from, established programs and management policies, procedures, and protocols.
•Demonstrates strong problem solving capabilities and approaches each problem in a logical and analytical manner with high degree of perseverance; produce definitive statement of the issues, and identification of alternative solutions, the pros and cons of each, the recommended course of actions, and the consequence of the decision.
•Decisions, which are appropriately made, are normally effected with a minimal amount of inquiry and direction.
•In Departmental decision, displays knowledge of alternative approaches and demonstrates the application of the appropriate alternative in each situation.
•Displays an ability to anticipate and be responsive to management needs and exercise proper judgment in performing as part of the “Business Solution Team”.
•Responds promptly to requests for input on a variety of issues, such as budget preparations, operations objectives, reports, process re-engineering, business flow, etc.
•Addresses the issues at hand thoroughly, accurately, and in a logical progression/flow of thought; correspondence and reports are articulate, grammatically and structurally correct; verbal presentations are handled in similar fashion. •Responses to management requests display a firm understanding of policies, procedures, and Plan mandates and operations.
•Utilizes proper judgment relative to keeping superiors of specific problems of events which impact on departmental or overall KMHP business objectives.
•Briefs management properly in those instances where problems are to be addressed by Senior Staff.
•Updates and briefs staff, regularly.
•In accordance with established regular communications with Manager, keeps staff apprised of progress, problems, and objectives, and initiatives discussions and solicits input regarding business priorities, plans, and progress.
•Performs other assignments as required by Senior Management. •Supports and carries out the Mercy Mission and Values.
Skills
•Minimum five years progressive experience in business environment with project management and process re-engineering concentration.
•Minimum five years direct user interface experience
•Excellent communication skills, both written and verbal.
•Ability to manage concurrent multiple task, projects.
•Possess solid understanding of the industry; high level understanding business application; sound understanding of organizational and process development.
•High-level understanding of business computer programming and constructs. High work ethic, self initiated learner, pro-active, high performer.

Skills Required
BUSINESS SYSTEMS ANALYSIS

Required Education:
Bachelor's degree in Management Information Systems or related field

Required Experience:
Eight years of related work experience preferred.

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