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NexGen Data Systems is looking for an ITSM Technician to support one of our government customers. Candidates shall be experienced with the following; provide planning, analysis, troubleshooting, integration, installation, operations, maintenance, training, documentation, and administration services for information systems. Candidates will also maintain a centralized technical assistance service that supports problem resolution and distributes general information concerning office automation. Ideal candidates will be experience in configuration, integration, distribution and troubleshooting support for various types of PC-based systems inside of a government facility.