We are seeking a talented and enthusiastic Support Analyst to join our Production Support Team to provide online support to our clients' HelpDesk groups, utilising our existing knowledge base and development tools.
The successful candidate will provide online Helpdesk Level 1 support services to our clients. You will utilise your superior customer service capabilities, technical knowledge and demonstrated diagnostic skills, to ensure our clients have the best possible support experience. Day to day activities will include:
This is a unique and exciting opportunity to work with a leading Australian technology provider. Successful candidates will work on exciting challenges and be given the opportunity to grow professionally within the organisation.What's next?
We would like to thank you in advance for taking the time to apply and inform you that only successful candidates that meet the above criteria will be contacted.