Call Center Representative Inbound (S780394)

Call Center Representative Inbound (S780394)

20 Jul 2024
Tennessee, Chattanooga 00000 Chattanooga USA

Call Center Representative Inbound (S780394)

Vacancy expired!

Are you looking to take a step up from your current customer service position and work for an Award Winning Call Center in Cleveland, TN with ample growth opportunities? We are seeking Care Experts who are passionate about helping our consumers and who enjoy working in an experience center that ranks some of the top scores in engagement among the industry. This dynamic person will answer consumer questions regarding appliances, primarily via phone. While Customer Service is our primary function, we have unique sales opportunities for most calls where your ability to sell will earn you commission based bonuses on top of your hourly rate. High performers earn the opportunity to receive pay increases each quarter.Responsibilities:Customer relations is the primary function for this position, but it may also include minimal selling of promotion products and services. The calls are basic and routine in nature. Customers call into the Whirlpool Call Center and speak to our customer service team. You'll answer their questions about products and services. You will be working to up sell extended service plans and products while earning commissions bonuses. You will be eligible to earn pay increases during your first year. While working here you will have the opportunity to apply for a permanent position with the Whirlpool Corporation. You will be much more than part of a Call Center, you will be an expert who helps retain and grow the customer base!Must be willing to work 40 hr schedule within operating hours.? Operating hours are : Monday-Friday, 8 AM- 8 PM and Saturday 8 AM-5 PM ESTWorking hours: 8:00 AM - 8:00 PMSkills:- One year customer service experience - Call center experience a plus - High School Diploma or GED - Excellent verbal and written communication - Intermediate computer skills and Windows experience - Keyboard proficiency (35 wpm) - Problem solving abilityEducation:High SchoolExperience:Entry LevelQualifications:Must be willing to work 40 hr schedule within operating hours.? Operating hours are : Monday-Friday, 8 AM- 8 PM and Saturday 8 AM-5 PM ESTOne year customer service experienceHigh school diploma or GEDAbility to work from home (when requested). If able to work from home, high speed internet would be a requirement. apply at www.randstadusa.comRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.If interested, please apply online at https://www.randstadusa.com/jobs/search/308/S780394/call-center-representative-inboundcleveland?utmsource=craigslist&utmcampaign=job%20ads&utmmedium=job%20post

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