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Tech-Line Agent works in a fast -paced call center environment taking inbound calls and providing support in the proper diagnosis and repair procedures on all major appliances.- Agents will document information, actively listen , analyze and leverage tools to clearly communicate technical solutions in a professional and concise manner.Responsibilities:support technicians in the field with diagnosis and repair procedures on all major appliances.Working hours: 8:00 AM - 8:00 PMSkills:High School Diploma or GEDTechnical school or Specialized- training a plusMechanical and /or electrical problem solving a plusExperience using computer programs, ie- SAP, Service Bench and Google based applications a plusExperience with electrical and appliance repairEducation:High SchoolExperience:Entry LevelQualifications:High School Diploma or GEDTechnical school or Specialized- training a plusMechanical and /or electrical problem solving a plusExperience using computer programs, ie- SAP, Service Bench and Google based applications a plusExperience with electrical and appliance repair a mustAbility to work from home (when requested). If able to work from home, high speed internet would be a requirement. apply todayRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.If interested, please apply online at https://www.randstadusa.com/jobs/search/308/S746807/appliance-repair-techniciancleveland?utmsource=craigslist&utmcampaign=job%20ads&utmmedium=job%20post
