Rooms Coordinator

Rooms Coordinator

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Job Description

Assist housekeeping management staff in assigning daily operational duties and communications for the housekeeping department by performing the following duties.

• Answer phones following proper etiquette guidelines
• ProvideWelcomeCenterand Front Desk with daily inventory of units needed for check in
• Process all rooms, housekeeping service and clean rooms report
• Maintains the filing and copying of documents
• Maintain update of room status by color coding the property grid and changing status inHotSos and Fusin
• Maintain communication with Front Desk to receive information regarding: Inventory of units needed for the day, VIP units needed for the day and cleaningservices needed for the day
• Maintain communication with Housekeeping Managers and Supervisors regarding the following: Unexpected checkouts, VIP arrivals and cleaning services, Pre-registered rooms, Update on clean rooms every hour, Status of owner units (all owner units must be ready no later than 2:00 pm on Friday, Saturday, and Sunday), have units ready for Welcome Center (status 9)
• Maintain adequate inventory of clean units for Front Desk
• Assign units to be cleaned for the following business day
• Assign daily cleaning services to include mid-weeks, piece work for property cleaning teams
• Maintain daily totals of units cleaned and/orservicedbyHousekeeping Department and/or Outside contractors

Qualifications

Toperform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.25 WPM Typing Speed, Excellent oral and written communication skills.Good organizational Skills.

High school diploma or general education degree (GED); or three months to six months related experience and/or training; or equivalent combination of education and experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.