Jewelry Television- Customer Care Career Fair (9600 Parkside Drive)

Jewelry Television- Customer Care Career Fair (9600 Parkside Drive)

11 May 2024
Tennessee, Knoxville 00000 Knoxville USA

Jewelry Television- Customer Care Career Fair (9600 Parkside Drive)

Vacancy expired!

Customer Care Sales Agent “ Career Fair

Jewelry Television is currently seeking applicants for our 2nd and 3rd Shift Customer Care Sales

Agent teams. We will be hosting a Career Fair on Tuesday, May 7th from 2:00 pm “ 7:00 pm

to fill these roles, with all interested individuals encouraged to attend. No previous experience is

required and interviews will be conducted the day of the career fair. If youre interested in joining

a great company and working with exceptional team members, we would love to see you come by

To pre-apply for the Career Fair please visit our website using the following link:

https://chp.tbe.taleo.net/chp03/ats/careers/v2/viewRequisition?org=JEWETELE&cws=37&rid=216

The following Customer Care Sales Agent shifts are currently available:

2:00 pm “ 10:30 pm

3:00 pm “ 11:30 pm

4:00 pm “ 12:30 am

10:00 pm “ 6:30 am

Location Details:

9600 Parkside Drive

Knoxville, TN 37922

Please drop by anytime between the hours of 2:00 PM “ 7:00 PM on May 7th to interview in

person

Customer Care Sales Agent

As a Jewelry Television Customer Care Sales Agent your centric focus would be directly dedicated to delivering exceptional customer service to each of our highly valued customers. With world-class customer engagement in areas of customer sales assistance and customer support resolution, Jewelry Televisions Customer Care Sales Agents are continually striving to build strong, long lasting customer relationships by continually enhancing the Jewelry Television customer experience.

Responsibilities:



Answers and responds to continuously incoming customer calls with a high degree of courtesy and professionalism



Represents JTV in a positive manner by exercising sound judgment and acting responsibly in the customers and the companys best interest



Assists customers in purchasing items from a live television show



Recommends related items to be purchased - upselling similar items to enhance the customers overall purchase

Creates new customer accounts and updates existing customer account information



Educates customers about multiple JTV products and services to include: methods of payment, shipping options, and return policies.

Requirements:



Friendly



Willing to provide outstanding customer service



Excellent telephone skills



Proficient computer, data entry, and online navigations skills



Must have weekend and holiday availability

JTV Perks:

Bonus incentives for product upsells



Casual working environment



Outstanding employee benefit program with medical, dental and vision coverage available



401(k) matching contributions

Generous personal/vacation accrual policy



Great employee discount program through local vendors



Exceptional employee discount on JTV product



24-hour private Fitness Center for all JTV employees and their immediate family



On-site Medical Center



Our employee park features a Walking Trail, Frisbee Golf, Volleyball and MORE!

Overview:

Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 25-year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24 hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The companys website, JTV.com, is one of the largest jewelry e-commerce websites in the country according to Internet Retailers Top 500 list for 2015.

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