Project Manager I - Eurofins Environment Testing- Knoxville, TN

This is an entry level position into the area of project management. The Project Manager I (PM I) is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the laboratory mission.Essential Duties and ResponsibilitiesProject Set-up:Review and set up project in LIMS (laboratory information management system)Add notes, review documentation, manage orders and contractsCommunicate project details to OperationsInitiates project kick off with client and applicable staffWorks with Operations to ensure the lab has capacity for the workCreate bottle orders and schedule couriers/field samplersEnsures regulations and requirements are met, initiates approval process, generates accounting software requisitionSample Receipt:Manages incoming workReviews and resolves any sample log-in issues, sends client sample receipt confirmationInforms client of any log-in discrepanciesReporting:Review job list daily and manage due datesCommunicate any expected delays to clientReview reports, confirms the information is correct, issues final report to client by due dateData upload, completes and submits state reporting formsCompiles case narrativesInvoicing:Set up delivery routeReview final invoice before sending to clientGenerates credit/debit memos, submits them for approvalSubmits revised invoicesInitiates follow up calls to confirm correct invoicingWork with collections on Accounts ReceivableClient Set-up:Request new client reviewCommunicate lab capabilities to client, confirm sales assignments with Business Development ManagerTake new quote requests from clients, review contract requirements, review purchase ordersSubmit purchase orders for approvalAccount Maintenance:Follow up calls and visits with clientsProvide technical supportForward leads and opportunities to the sales teamForecast upcoming workSubmit client complaints and participates in corrective actionCommunicate issues/complaints to sales and follow up with clientsQuotes and Proposals:Initiate project reviews with Operations, QA and subcontract labsQuote generation and approvalsConfirm client contracts and pricing, confirm lab meets certification requirementsCreate quotes, submit them for approval, send to clientsUpdate status in Laboratory Information Management SystemOther duties as assigned.