Desktop Support Specialist

Desktop Support Specialist

16 Jun 2024
Tennessee, Memphis, 75201 Memphis USA

Desktop Support Specialist

Vacancy expired!

Position: Desktop Support Specialist

Location

: Memphis , Tennessee

Duration:

12 months

Job Type:

onsite


Client

: Shelby County

Job Description

ESSENTIAL JOB FUNCTIONS:

• Delivers first level software and hardware support to end users in schools and central offices.

• Diagnoses and resolves problems using documented procedures and checklists.

• Provides support for Microsoft Operating Systems - Server and OS 7, OS 8 or OS 10.

• Performs desktop and laptop repairs in-shop and on-site.

• Re-installs systems manually and remotely.

• Installs drivers for all Operating Systems on-site and remotely.

• Connects computer to appropriate printer(s), interactive panels (touch - smart and promethean) locally and through the server.

• Images new and refurbished computers with the Operating System and appropriate software

• Connect devices deployed utilizing Windows Autopilot.

• Assists in the resolution of application, hardware and software problems.

• Knowledge of Microsoft Office 365.

• Escalates problems to a higher-level technical support personnel when necessary.

MINIMUM QUALIFICATIONS: Bachelor’s Degree in Computer Technology, Information Systems Management or related field or associate degree in Computer Science, Information Systems Management or related field and two (2) years of computer science or equivalent, for a total education/experience of four (4) years. (PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED).

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Job Details

  • ID
    JC15510187
  • State
  • City
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Hiring Company
    Beacon Systems, Inc
  • Date
    2021-06-15
  • Deadline
    2021-08-14
  • Category

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