Third Party Claims Assistant

Claims Specialist will support asset management projects by providing accurate billing, collection and payment processing for claims related to highway and bridge asset repairs and/or incident management. Duties include – but not limited to:Contacting insurance companies to obtain claim information relative to incidents and/or open claims in instances where vehicle owners have not notified insurance companies.Coordinate with project offices to obtain accurate information, records and photos needed to create invoices. Creation and submission of accurate invoices to insurance carriers and vehicle owners.Contacting insurance companies for payment status and mailing follow-up letters to vehicle owners for claims that remain unpaid at 30, 60 & 90 days.Accurately updating claim records for any contact or actions taken on claim invoice.Create and run reports as necessary for claim tracking and follow-upSupport to project offices as necessary – including police report investigation and contacting insurance companies.Ability to prioritize workload and assist coworkers as necessary for heavy workload and/or vacation coverage.Provides general office support as needed for mail, payment processing and assistance to Manager.Other duties as assigned.