Director of First Impressions/Office Assistant (Memphis)

Director of First Impressions/Office Assistant (Memphis)

11 Jul 2024
Tennessee, Memphis 00000 Memphis USA

Director of First Impressions/Office Assistant (Memphis)

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As a general overview, we are looking to add someone to our team as what we will refer to as our "director of first impressions." This is one of the most important positions in the company because you act as the voice of the company and can be the make or break of what a new client thinks about us. You can be the voice of reason when a client is upset. You can become a friend to a client as they stay with us. We are in search of someone who loves talking to people and has vibrant and bubbly personality. We have a very laid back work environment.

The following are a list of items/tasks that may be asked of you:

- Answering the phone and providing a fantastic client experience.

- Organization of office documents, receipts, personnel files, payroll, etc.

- Checking the mail.

- Entering payments daily & making deposits.

- Making sure vendor invoice and other invoices are paid timely.

- Entering transactions into Quickbooks.

- Updating information in our CRM software, Service Autopilot.

- Invoicing of service and construction work.

- Collecting & calculating payroll hours as well as sending to accountant.

- Reaching out to potential leads to assist in creating an opportunity.

- Follow up on leads and client proposals to assist in closing the sale.

- Assist sales and owner with managing estimates, follow ups etc.

- Calling on clients to "check in" and create rapport with them.

- Assisting with marketing campaigns.

- Collection efforts to reduce accounts receivable.

- Assist in scheduling and rescheduling of work with crews, technicians, and sales personnel.

- Assist owner as needed.

What we offer after 90 days:

- 6 Paid Holidays (New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, & Christmas.

- Company offered insurance - will be deducted from check.

What we offer after 1 year:

- 1 week paid vacation

- 2 Paid personal/sick days

- Company pays % of insurance

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