Vacancy expired!
SOFTWARE DEVELOPMENT-TECHNICAL WRITING
WAGE: $40/HOUR
LOCATION: MEMPHIS, TN
CONTRACT: 1ST SHIFT
PRIMARY PURPOSE:
To provide mentoring and support to other writers; to create and maintain software, technical, online and help systems documentation, reference and maintenance guides, Web pages, articles brochures and other information using diverse communication and publication methods; to create documentation for software release enhancements; and to ensure internal and external communication of pertinent enhancements.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
⢠Leads and reviews output of other writers. ⢠Assists in the development of style and rules governing technical communications and documentation. ⢠Advises, assists and contributes to design and direction of technical communications and documentation within the department ensuring integrity, consistency and adherence to the corporate vision. ⢠Researches, writes, edits and maintains various forms of media regarding software enhancements, technical procedures, processes and other information; interprets highly-technical and intensive notes and transforms into user-friendly and easy-to-understand documentation. ⢠Writes technical communications and documentation involving discussions on subject matter with programmers and other experts to become more knowledgeable and familiar with company software and technology. ⢠Creates, edits and designs content for various Web sites - Internet, Intranet and Online Help. ⢠Contributes creative skills as needed for: 1) writing special interest and employee relations articles; 2) designing and creating brochures, guides, publications, internal and external communications, report samples, promotional materials; 3) graphic designs for illustrations, charts and photographs included in publications; and 4) other assignments as needed. ⢠Assists other departments with technology-related projects by writing, editing and reviewing creative materials as well as providing information and direction.Â
Â
SKILLS & KNOWLEDGE:
⢠Good knowledge of technology verbiage for documentation of procedures and directions for usage ⢠Strong communication skills including accurate spelling and use of the English language in both written and oral communications ⢠Good knowledge of how to locate and identify essential information ⢠Technical, analytical and interpretive skills ⢠Strong organizational skills ⢠Leadership skills ⢠Excellent interpersonal skills ⢠Excellent negotiation skills ⢠Creative, innovative and detail oriented ⢠Ability to keep abreast of technical communications trends ⢠Ability to work in a team environment ⢠Ability to perform multiple tasks and set priorities ⢠Ability to meet or exceed Performance Competencies
EXPERIENCE: Three (3) years technical writing experience required. Technical and claims industry experience preferred particularly in RoboHelp, Adobe Acrobat, Adobe PageMaker, FrontPage, Paint Shop Pro, Adobe Photoshop and Microsoft Office.