Call Center / Customer Service IV

Call Center / Customer Service IV

19 Jan 2024
Tennessee, Nashville, 37214 Nashville USA

Call Center / Customer Service IV

Vacancy expired!

Top reasons to work for my client, Cummins
  • Fortune 500 Company!
  • Long term contract with possibilities of extensions and/or full time hiring!
  • #7 for Top Companies for Executive Women!
  • #132 America s Best Employers 2018! #240

    World s best employers 2017!
  • #62 Best Employers for Diversity in 2018!
  • Ranked 12th on Diversity Inc Magazine s 2018 list!
  • Autonomy and an awesome work environment!
  • Work for a well-liked and respected manager
  • Scored a 100% on the Corporate Equality Index continuously since 2005 by HRC!

If that s you, get your foot in the door with our client now!
Job Type : Contract Location : Nashville, Tennessee Pay : Good Pay Job Description

What will be you doing: The Order Management & International Logistics Specialist provides support by utilizing knowledge and understanding of supply chain management processes to provide customizable logistic solutions tailored to the individual customers needs. Act as single-point-of-contact for all company's international distributors by managing the end-to-end order management and logistics process flow. Single-point-of-contact for portfolio of customers by managing end-to-end order management and logistics process flow. Plan and maintain daily interactions with functional areas such as Materials, distribution centers and global sales teams. Coordinates global communication across international customers and internal functions. Maintain accurate records of interactions with customers and functional areas using Cummins systems. Partners with domestic and international operations for continued process improvement opportunities. Participates in continuous improvement projects.

What will you need: Education: Bachelor s degree or min. of 2 years relevant work experience. Experience: 0 2 years of relevant experience required. Language Skills: Business level for speaking, reading, and understanding English and/or Spanish (International team only). Logistics and supply chain knowledge: apply strong knowledge of international shipping terms, procedures, and trading laws to manage end-to-end process to fulfill customer requirements. Analytical Reasoning: Applies research methodologies and statistical analysis to solve problems and exercise independent judgement. Synthesizes and analyzes low to moderately complex data, information and evidence in order to draw meaningful solutions to meet customer expectations. Team members must adapt quickly and have the ability to make sound decisions when dealing with unexpected changes, laws, regulations, special requirements (Shipping, Import/Export regulations at customer location). Communication (Written and Verbal): Communicates in a clear, organized and precise manner with functional areas to drive the required response; communicates responses to the customer relevant to their original request, while providing alternative solutions. Order Management Representatives must possess strong communications skills and be able to effectively communicate in different languages, when necessary. Attention to detail: Pays attention to all the details of what is communicated, either written, orally, or presented. Achieves thoroughness and accuracy when accomplishing daily tasks while considering impact on functional areas. Provides accurate and relevant information on a timely basis to the customer. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days Ethan Anderson

Job Details

  • ID
    JC8349081
  • State
  • City
  • Job type
    Permanent
  • Salary
    N/A
  • Hiring Company
    ExpertHiring
  • Date
    2021-01-18
  • Deadline
    2021-03-19
  • Category

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