Customer Account Representative

Entertainment Travel Associates is seeking a motivated and customer-focused Customer Account Representative to support and strengthen client relationships. In this role, you will serve as a primary point of contact for customers, providing account support, answering inquiries, and ensuring every interaction reflects our commitment to exceptional service.This position offers an excellent opportunity for individuals who are organized, professional, and eager to grow within a dynamic and fast-paced environment.ResponsibilitiesBuild and maintain positive relationships with new and existing customers.Assist clients with account inquiries, updates, and general support.Provide accurate information regarding company services and solutions.Resolve customer concerns professionally and efficiently.Coordinate with internal teams to ensure timely service and customer satisfaction.Maintain accurate customer records and documentation.Identify customer needs and recommend appropriate solutions.Contribute to a positive, collaborative, and customer-first workplace culture