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NES and Manpower have partnered to find the best Service Advisors for the NES Call Center.These long-term contract positions offer competitive pay and growth potential.Want to return to college and get your degree? We can help! While working for Manpower at NES, you can earn your bachelor's degree with FREE courses through the University of Phoenix. Don't wait! APPLY TODAY!What you need to knowTemporary / Contract, Full time hours
$20.00 per hour to start
NES Call Center is open M-F from 6a to 10p and SA from 7a - 5 p. All candidates must be flexible to work any schedule during these hours (4-10 hr. days or 5-8 hr. days) Saturday may be included in your schedule. Candidate training is 8a-5p M-F for 6 weeks.
Manpower offers Medical benefits, 6 Paid holidays, 5 days PTO (paid time off) and FREE training
Manpower and University of Phoenix are offering actively assigned eligible Manpower associates full tuition coverage in pursuit of a first-time bachelor's degree
What is the Position?NES Service Advisors answer inbound calls to support their customers
Assist in the collection of information to process customer requests and inquiries such as application for residential and commercial accounts and credit arrangements
Advise customer of consumer services and billing programs, financial assistance, pay options, energy saving techniques and other company programs
Assist in making adjustments to accounts within policy guidelines to resolve customer complaints or problems
Enter, retrieve, and utilize data from computer terminals, personal computers and other sources as necessary
What you bring to the job?Minimum 6 months of call center/contact center experience
A "can do" attitude with a desire to learn and grow
Microsoft Office proficiency
Ability to offer empathy and understanding with clients and provide solutions
Submit to drug screen, criminal background, and unscored credit checkInterested?Click APPLY NOW and a Recruiter will reach out to you for interviews and assessments
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.Benefits subject to hours workedManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
