Network NOSC Support

Network NOSC Support

15 Jun 2024
Tennessee, Nashville, 37201 Nashville USA

Network NOSC Support

Vacancy expired!


JOB DESCRIPTION:
The Network Operations and Security Center (NOSC) is a 7x24x365 environment supports the network infrastructure and enterprise systems, including the continuous monitoring of all services and ensuring that every reasonable effort is made to restore service as quickly as possible in the event of an outage. This position is alert driven using a master console to manage issues as they come in. Person has to be able to understand the structure of the team and who can solve the issue and communicate to that team, vendor, etc. Majority of the work will be IP telephony (CISCO) and being able to config & program remotely. Security understanding to be able to monitor spam abuse and what is the appropriate action to take for resolution.
• Provide Tier1 troubleshooting of network and systems issues
• Manage the Critical Incident process
• Manage the Virus remediation process
• Provisions and supports IP Telephones
• Provide IT phone support to customers during peak times and after hours
• Working knowledge of large network infrastructures and troubleshooting
• Working knowledge of Cisco IP Telephony provisioning
• Working knowledge of Virus remediation
• Working knowledge of IT Technical phone support
• Working knowledge of Active Directory
• High level of attention to details
• Excellent communication skills (written and verbal)
• Excellent organizational skills required
TOP 3 SKILLS:
1. CISCO - IP telephony/switches - routers
2. NOC experience
3. Call Center environment understanding great communication/troubleshooting skills

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Job Details

  • ID
    JC15469373
  • State
  • City
  • Job type
    Contract
  • Salary
    $35,000 - $42,000
  • Hiring Company
    KBM Enterprises
  • Date
    2021-06-11
  • Deadline
    2021-08-10
  • Category

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