Technology Services Group (TSG) is the technology enabler for our firm. Our services provide a strong, resilient, and stable platform to host business processes while enabling innovation
Our TSG Operations team supports critical infrastructure for core business applications. We deliver capacity to support existing and new business activity, while owning and governing enterprise demand and capacity management standards, policies, processes, operating models, and tools.
Our team provides 24x7x365 support for incidents, changes, and requests for key services including: Data Center Operations; Global File Transfer; Batch and Mainframe Operations; Global Data Center Strategy; planning/governing infrastructure disaster recovery services, playbook and TSG Business Continuity Plans.
The Role
As a Project Manager, you will manage multiple projects and oversee TSG teams in implementing various type of projects. You are expected to follow all guidelines involving PMO administration, audit, and DLC process
Responsibilities Include (but not limited to):
Manages multiple complex projects partnering with staff across TSG and/or Enterprise with varying degrees of technical and process complexities
Manages and oversees the end to end project management activities such as project reporting, project planning, issue / risk identification and tracking, scope management, estimation, client management, relationship management and other project documentation
Provides complete project management for their work stream, leading all activities associated with project planning and management to ensure that projects are completed on time, within budget and to client specifications
Works with all required Information Technology functions and groups to effectively plan and execute the project. May coordinate resources across organizational boundaries.
Manages communication with the business at a detailed functional level while discussing/resolving issues.