VALiNTRY is seeking a Fully Remote Helpdesk Analyst with Active Directory and Office 365 exprience.
JOB RESPONSIBILITIES (include but are not limited to):
Troubleshoot and resolve IT issues for staff and programs on day to day basis
Create new user accounts via Microsoft Active Directory
Document IT tickets and resolution of problem(s) in ticketing system
Assist with periodic computer asset inventory, disposal and associated cost information.
Working with Third Party Product, Maintenance & Support Technical Partners
Provide staff training around use of desktops and Office 365 applications
Review all IT policies with current and new staff members
MINIMUM REQUIREMENTS/QUALIFICATIONS :
Professional/Academic : Experience in multi-service environment with variety of levels of IT needs A degree and/or certifications would be preferred (A+ and Network+)
Necessary Skills/Abilities :
Experience with desktop operating systems: Windows 7/Windows 8.1
Security Management experience with virus protection, encryption technologies and secure database technologies would also be a plus
Experience with Microsoft Active Directory would be preferred, with knowledge of least how to add/remove people to/from the directory and similar simple changes
Experience with Office 365
Experience with supporting application and MS Exchange hosted services would be preferred
Ability to manage multiple tasks
Excellent organizational and communication skills
Flexibility and willingness to respond to issues and problems as needed
Experience with Connectwise ticketing system is a plus
Required Experience: Information Technology: 1 year
Applicants for this opportunity must have an unrestricted right to work in the United States. [Persons in H-l, L-l, and OPTstatus do not have unrestricted right to work.]
For immediate response please forward resumes to
www.linkedin.com/in/joshuaahill
Josh Hill Sr. IT Recruiter (Direct) (Office) www.valintry.com
For a list of our current openings please visit Valintry's Jobs Webpage
