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Position Title: Office Supervisor
Department: USST-Company Stores
Status: Full Tine
Reports to: District Manager of Company Stores
FLSA Status: Non-exempt
Position Purpose
Office Supervisors are responsible for overseeing daily operations of a specific retail tax location. This position manages store employees and is responsible to meet business objectives as set out by the corporate office.
Position Responsibilities/Duties/Functions/Tasks
1. Recruit, train and manage staff
2. Implement the authorized Marketing plan
3. Ensure client receives exceptional customer service
4. Generate and transmit daily operational reports
5. Prepare taxes as needed
Position Qualifications
1. Solid organizational and time management skills
2. Ability to delegate and provide coaching
3. Ability to manage and motivate others in a fast paced business environment
4. Exceptional communication skills
5. Self-motivated and ability to work both independently and within a team
6. Flexible to work nights and weekends as necessary
7. 1-2 years of tax preparation experience is required
8. Required PTIN eligibility
Physical Demands and Work Environment
Position requires working in an office atmosphere and supervising office employees (Tax Preparers, Costume Wavers, and Office Employees).
Employee Acknowledgement
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
Liberty Tax Service is an equal opportunity employer.
