Principal Strategist, Inspire Value

Principal Strategist, Inspire Value

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Job Description

ServiceNow is seekinga Principal Strategist to join the Inspire Value team which is an integral part of the Global Strategic Go-to-Market team. This is a customer facing role that leads strategic, consultative interactions to build consensus and alignment on how core capabilities of the ServiceNow platform can support CXO business transformation objectives.Through years of practical experience, executive gravitas and fundamentalknowledge of business and technology trends, the principal strategist builds and develops trusted advisor relationships with customers, partners and internally across ServiceNow.

• Lead discovery workshopswith customer leadership and their teamstounderstand key business objectives, challenges of prospective and existing customers
• Document and present insights and recommended solutions to meet customer business objectives
• Create high-quality deliverables that communicate strategic alignment, present multi-year transformation roadmaps and document the quantitative & qualitative business case to justify action
• Help customers estimate value for potential deployment of ServiceNow solutions and then work closely with them post-implementation to validate value realized using ServiceNow’s tools and methodologies

• Work closely with sales & customer success to help define
  account strategies for key accounts in the region
• Provide analytical expertise to help assess and prioritize accounts and strategies
• Provide full lifecycle business outcome and value realization advisory

• Identify, lead and contribute to the creation of new IP (best practices, white papers, innovative value models, workshops, etc.)
• Innovate on current methods and frameworks
• Collaborate with and enable the ServiceNow teams on a value based consultative selling approach to sales

Qualifications

• A minimum of12years of relevant experience:
  • Management consultant/ ex-management consultant from a top tier strategy consulting firm with exposure to cloud technologies or experience in consultative value selling with a leading technology vendor
  • Executive / leadership experience working hands-on on digitaltransformation projects and leading design thinking workshops
• MBA from a top tier institution is preferred
• Adept at navigating cross functional business processes and Industry trends (Significant experience in Federal and State & Local government) is preferred
• Experiencedevelopingand growing C-Level relationshipswith anability to simplify and communicate complex topics to an audience across various functional domains
• Excellent presentation skills including public speaking, meeting facilitation and design thinking
• High level of executive gravitas with a humble demeanor
• Exemplary analytical and financial acumen
• Enjoy working in a highly collaborative, fast-pacedand often ambiguous environment
• Willing to travelup to 40% of the time

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date.VisitourCandidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Work Personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office,including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to workwithin their state, province, region, or country of employment.