Customer Service Executive (Electrical & Electronics Technology)
Vacancy expired!
Job Description
Handle incomingemail and phone enquiries
Prepare proposal, quotation, and agreement for customers
Provide technical solution to customers
Communicate with laboratory staff on sample handling and test requirement to ensure proper job management
Maintain good relationship with customers
Work closely with frontlines to explore new business
Monitor test status and keep testing record for key customers
Provide regulation update and recommendations to customers
Ensure quality and accuracy of work
Handle ad-hoc tasks from team leader
Qualifications
Holder of higher diploma or above in chemistry related discipline(Candidate from non-chemistry background with laboratory experiences will also be considered)
With Customer Service relevant work experience is of an advantage
Good communication skills
Good command of both written and spoken English and Chinese (including Mandarin)
Good computer knowledge of MS Excel, Word and PowerPoint
Project Management skill is of an advantage
Proactive, responsible and able to work independently
Able to learn and work under pressure
Additional Information
5-day Work Week
Double Pay and Performance Bonus
Dental and Medical Benefits
Accident Insurance and Life Insurance
Annual Leave
Birthday Leave
Paid Maternity Leave, Paternity Leave, and Marriage Leave
