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North Sky Communications, LLC
Cable Installation Technicians are the face of our company. North Sky is currently looking for motivated individuals with a high attention to detail and excellent customer relations skills for in home installation work in Texas. . Experience preferred but not required.
Technical:
Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and/or alarm equipment in accordance with guidelines
Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters
Attempts to identify and remedy sources of customer-perceived problems
Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner
Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties
Completes paperwork accurately, and reports and records work order status updates
Knowledge of coax, CAT5, fiber optic installation a plus
Customer Service:
Greet customers in the home while conducting walk thru
Reviews all requested services with the customer in order to ensure understanding and agreement
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
Provide customer education regarding product and service usage
Qualifications:
Must have a great attitude
Must have great customer service skills
Must maintain a clean appearance
Must have a great attention to detail and take pride in your work
Must be able to maintain schedules, be prompt and punctual
Must have the ability to carry at least a 28' ladder and work on ladders / poles up to 25’
Must be able to work in confined spaces
Must be able to lift 75 lbs.
We can teach you the rest if you are willing to learn
Valid driver's license with a minimum of 2 years driving experience and a good driving record
Minimum 18 years of age
High School Diploma or equivalent.
Must be available to work weekends as needed
Valid driver's license with a minimum of 2 years driving experience and a good driving record
Good written and verbal communication skills.
Able to work in a fast-paced, time sensitive environment.
Physical Requirements:
Overhead lifting, climbing & carrying ladders with a weight of up to 75 lbs
Working 3- feet above ground level
Working in enclosed space
Working in inclement weather
Walking and climbing, kneeling and crouching
Applicants are required to pass all company drug testing, submit to a background check and adhere to all OSHA, state, city/municipality safety requirements and training provided by the company as require
Benefits Include:
Competitive Pay
Health Insurance: Medical, Dental, Vision, and Prescription Plans Flexible Spending Accounts
401k Savings Plan with Company match
Short- & Long-Term Disability
Supplemental Life and AD&D Insurance
Paid Holidays & PTO
