Vacancy expired!
We are looking for a very strong Apartment Community Manager.
You will directly supervise the activities of all on-site employees and seeks to operate property within an agreed-upon annual variance between budget and actual dollars.
Performs the functions of Leasing Consultant and/or Assistant Community Manager as required by the needs of the property.
Physically inspect all common areas of the property, models, vacant units daily to assure their peak readiness and appearance, taking immediate action on unsatisfactory appearance problems.
Maintain current market and neighborhood information to ensure relative pricing of property and develop marketing and advertising program to maximize market position. Become personally familiar with area comparables and retail/commercial businesses.
Maintain and model a positive resident service attitude. Interact with, resolve issues and ensure highest levels of customer service are delivered. Plan resident functions as necessary and attend same.
Confirm that an adequate closing ratio is maintained and that all staff members are selling, preselling and renewing whenever possible. Approve all lease paperwork daily; applications, move-ins, move-outs, renewals, etc. Ensure all move-ins are walked with the resident and satisfaction is achieved.
Monitor maintenance department performance and supplies; inspecting and following up at job site as needed assuring prompt, thorough make-readies and resident services.
Review of purchases of all goods and services. Inspect maintenance shop and inventories regularly. Review status of daily property maintenance needs with Maintenance Supervisor, including scheduling of make-readies and staff work assignments. Obtain bids as necessary for property vendor and contractor work.
Maintain safety and/or OSHA compliance and safe work practices. Conduct monthly safety training meetings in compliance with company programs. Report all liability and property incidents to the Regional Supervisor immediately.
Ensure all workers’ compensation claims are reported promptly and paperwork is completed. Complete and review all pertinent safety checklists and inspections with the maintenance staff.
Maintain strict rent and NSF collection program, using company policy and legal limitations.
Maximize fair security deposit deductions from vacating residents, ensuring all move-outs are promptly inspected and assigning legal deposit deductions. Be thoroughly familiar with the on-site rent-roll accounting system so as to perform, instruct and correct all functions as needed.
Represent the property in legal matters regarding resident issues, including evictions and landlord-tenant law enforcement.
Hire, train and review performance of all on-site personnel, directing their activities to ensure job satisfaction, acceptable productivity levels and career progression where earned and available.
Delegation to and development/evaluation of site personnel should be accompanied by written
communication and thorough record-keeping. Maintain personnel files on all staff members.
Approve all invoices for goods or services totaling $500 or less received at the site. When greater than $500, refer them to the Regional Supervisor for approval. Utilize and understand the accounts payable system and instruct all office personnel in its use. Ensure that files, desks and trays are neat and organized. Be knowledgeable and comply with all laws and regulations affecting fair and equal housing opportunities to all.
Ensure each staff member receives regular fair housing and any necessary compliance training. Administer fairly the company policies and procedures as they pertain to the site operations.
Complete all required weekly, monthly, quarterly and annual reports in a thorough and timely fashion. Administer office work flow in the most efficient and productive manner. Update all company manuals and binders as necessary and ensure their ready access to employees.
Maintain a consistent and punctual attendance record. Perform other reasonable duties as assigned. The incumbent shall perform his/her duties using standard levels of productivity and dependability, ensuring completion in a timely and zero-defect manner. He/she must be able to fairly direct the work of others, providing clear and consistent written and verbal communication to subordinates and supervisors.
Must plan, delegate, evaluate and follow-up in the most appropriate fashion all operational functions of the property. Must portray a clean, neat, well-groomed professional appearance. Company-approved attire and/or name tag may be required and must be worn when at work.
Use of recommended personal protection equipment is required. Must be honest, trustworthy, enthusiastic and team/project oriented.
