Vacancy expired!
Experian's vision is for people, data and technology to become a necessary part of every major consumer economy around the world. We are currently looking for outstanding people to help us realize our visionWe are growing and looking to hire Customer Care Support agents to join our team at our Allen, Texas location. Join Experian and join a great team!Key responsibilities for this person include:
Open and scan department mail
Code mail by correspondence type and route to the appropriate department within the business unit
Process specialty correspondence
Screen mail to detect fraudulent activity
Navigate the scanning system and applications
Perform limited maintenance on the scanning system
Must have good computer skills
Requires good organization skills and be detailed orientated
Must be able to work in a fast pace environment
Must have the flexibility to work overtime
Must work well in a team environment as well as independentQualifications:
High School Diploma or equivalent experience
Requires 6 months to 1 year of experience in a customer service environment
Must be able to work an 8-hour shift anywhere from 5:30 am -9:30 am Monday -Friday
Credit is not just a score; it’s a skill. Here at Experian, we encourage you to complete the credit review process as we look at a variety of factors not just your credit score. Be sure to check your spam or junk mail to complete the credit review portion of the process.Experian offers flexible benefits that allow our employees to make choices that fit their lifestyles. Our benefits include:
Medical, Dental, Vision and Life Insurance
401K with company match and immediate 100% vesting
Accrue 3 weeks of paid vacation, 11 paid holidays and 5 paid sick days (that can be used after 90 days of employment)
Employee Assistance Program
Short-Term and Long-Term Disability Coverage
Flexible Spending Accounts
Tuition Reimbursement Program
Perks
Flexible work schedule and relaxed dress code
On-site fitness center
On-site cafeteria
Starbucks across the street
Alumni Force Softball
CO-REC Kickball
Ping Pong game rooms
ERG events
Vendor fairs
Blood Drives and Community Give Back Days -Volunteer Time Off
Close to shopping and restaurants at Watters Creek
Wellness initiatives, online discounts, employee discounts, pet insurance and more
Employee stock purchase program and 401K matching and immediate vesting /EOE including Disability/Veteran/ Job: Customer Service Organization: MCE Title: Customer Care Support-Mailroom Location: Texas-Allen Requisition ID: 204187