Desktop Support Technician

Desktop Support Technician

03 Nov 2023
Texas, Arlington, 76006 Arlington USA

Desktop Support Technician

RESPONSIBILITIES:
A Kforce client is seeking to hire a Desktop Support Technician in Arlington, Virginia (VA).

Responsibilities include:
Perform desktop PC troubleshooting and customer service, including help desk support for 2500 employees, responding to 35 or more callers daily
Desktop Support Technician performs problem isolation on Client Server/Desktop and LAN/WAN applications, such as Mainframe and Intranet/Internet, through use of standard diagnostic procedures, diagnostics software, discussion with end users, and support personnel
Provide support to Tier 1 analyst
Responsible for the Vendor related tickets (Printers, Telecom)
Desktop Support Technician is responsible for escalated tickets from Tier 1 staff
Liaison between internal employees and vendors (Lexmark, Avaya, Telco)

REQUIREMENTS:
To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
Relevant education and/or training will be considered a plus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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Job Details

  • ID
    JC46916237
  • State
  • City
  • Job type
    Contract
  • Salary
    $29.00 - $29.58 hourly
  • Hiring Company
    Kforce Technology Staffing
  • Date
    2022-11-02
  • Deadline
    2022-12-31
  • Category

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