Bilingual Customer Service Coordinator (Dripping Springs)

Bilingual Customer Service Coordinator (Dripping Springs)

09 Jun 2024
Texas, Austin 00000 Austin USA

Bilingual Customer Service Coordinator (Dripping Springs)

Vacancy expired!

Medical supply company is seeking a customer service over the phones to coordinate the admission process for new patients to ensure that the level of treatment and clinical services is appropriate to all patients needs.

DUTIES:

-Receive and respond to incoming calls and faxes from referral sources and/or potential patients and exchange information to identify the organization’s ability to meet the needs of the patient, on a case-by-case basis

-Verifying insurance by advising the appropriate staff of patient acceptance and provide all relevant information to ensure patients’ smooth transition to home care

-Identifies potential payer sources, verifies benefits with payer sources (as required by department organizational structure), negotiates rates and obtains initial authorizations from case managers

-Work with the Intake team, branch staff, and patients to identify potential solutions as problems are identified with payer sources

-Assists referral sources and/or patients with alternative community resources

Requirements- Great phone voice (sounds like their smiling) – You will be the primary point of contact and need to make a lasting impression.

-Computer Savvey

-Able to commute to Dripping Springs

-Bilingual in Spanish

-This client does require background check prior to starting

Monday - Friday 8am-5pm

This is an immediate temp to hire if you fit all the requirements. Please reply with your resume. Thank you!

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