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Our Accounts Receivable Clerk plays a vital role in setting the team up for success by laying the foundation to accurately invoice our clients and receive timely payments. You will accomplish this by verifying accurate account information through our billing onboarding process and by building trusting relationships with our clients while also ensuring timely payments and collecting on overdue accounts. In this role you will work cross-functionally with our account management and sales teams to resolve any billing disputes. What you will do:Monitor and collect on overdue accounts utilizing multiple internal systems researching and resolving any disputes
Verify and post all client invoices and payments daily
Maintains and updates client billing information including the initial onboarding of new clients in a timely manner ensuring the accuracy of our semi-monthly batch invoicing.
Monitors the support case queue responding to both internal and client billing inquiries
Answer incoming calls to the billing department and handle inquiries
Qualifications for Success:1+ year of Accounts Receivable or Collection Specialist experience
Ability to execute tasks with high attention to detail
Excellent written and verbal communication skills
Experience in managing data across multiple platforms
Able to remain calm and professional under pressure
What we offer: Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks. 401k match with immediate vesting
2 weeks of PTO, 11 paid holidays, 5 days of sick time, plus 8 hours of volunteer time
Low to no-cost comprehensive health insurance (Blue Cross)
Medical concierge through One Medical
Dental & vision coverage
Employer-paid life, short-term and long-term disability insurance
$100 monthly gym stipend
Equity
“For is there any practice less selfish, any labor less alienated, any time less wasted, than preparing something delicious and nourishing for people you love?”Michael Pollan
We are an equal opportunity employer and value diversity at ZeroCater. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you need assistance or an accommodation due to a disability, please contact us at accommodations@zerocater.com.
